{"activeVersionTag":"latest","latestAvailableVersionTag":"latest","collection":{"info":{"_postman_id":"910aadde-d49b-47b0-b494-264bc826ec72","name":"WiseCX API · v1 (English)","description":"## INTRODUCTION\n\nThe WiseCX API allows you to perform 'RESTful' operations such as reading, modifying, adding, or deleting data.\n\n#### Authentication\n\nAll operations require the **'Authorization' header with the 'Bearer' token**. To obtain the JWT token provided by the '/authenticate' endpoint, follow the steps below:\n\n#### Token Expiration\n\nThe authentication token has a validity of 3600 seconds, and it is necessary to reauthenticate after this time has passed in order to obtain a new token.\n\n#### Rate Limit\n\nThe limit is 5000 requests per minute and a total of 150000 per day, it is not possible to exceed these limits.\n\nStatus code:\n\n1. 200: Success\n    \n2. 400: Bad request\n    \n3. 403: Unauthorized\n    \n4. 501: Method not implemented\n    \n\n# Fields\n\nThis parameter indicates the fields that will be shown in the response when executing the endpoint. It is used to return only the most relevant fields. If this parameter is omitted, only default fields will be shown.\n\nExample:\n\n`/cases?fields=id,subject,status`\n\n# Filters\n\nThis parameter is used to filter and perform more advanced searches on the requested resource.\n\nExample:\n\n`/cases?filtering=[{'field':'case.contact_id','operator':'EQUAL','value':'123'},{'field':'case.status','operator':'IN','value':['opened','solved']}]   `\n\nIn Postman, when using the filtering parameter directly in a URL, curly braces ({ and }) must be URL-encoded, otherwise the request may fail.\n\n<img src=\"https://content.pstmn.io/7d2aa8c7-855f-4618-8a2a-d5e9c697faf7/aW1hZ2UucG5n\" width=\"111\" height=\"66\">\n\nSo, in Postman, a properly formatted filtering request may look like this:\n\n<img src=\"https://content.pstmn.io/f331957a-8471-4ec1-a319-80fce56e58fa/aW1hZ2UucG5n\" width=\"891\" height=\"68\">\n\nPossible operators:\n\n| Operator | Description |\n| --- | --- |\n| IN | Is in list |\n| NOT IN | Is not in list |\n| EQUAL | Equals to |\n| NOT EQUAL | Not equal |\n| GREATER | Greater than |\n| LOWER | Lower than |\n| GREATER EQUAL | Greater o equals to |\n| LOWER EQUAL | Lower or equals to |\n\n# Sorting\n\nThis parameter indicates the field and direction of sorting in which the resources will be returned. The default order is ascending (asc).\n\nExample:\n\n`/cases?sort=desc&sort_field=id`\n\n# Pagination\n\nBy default, all listing operations are paginated. The maximum and default limit is set to 100 records.\n\n`/cases?limit=20&page=5`\n\n---","schema":"https://schema.getpostman.com/json/collection/v2.0.0/collection.json","isPublicCollection":false,"owner":"30030845","team":1225408,"collectionId":"910aadde-d49b-47b0-b494-264bc826ec72","publishedId":"2sBXqKqLZj","public":true,"publicUrl":"https://api-en.wisecx.com","privateUrl":"https://go.postman.co/documentation/30030845-910aadde-d49b-47b0-b494-264bc826ec72","customColor":{"top-bar":"FFFFFF","right-sidebar":"303030","highlight":"FF6C37"},"documentationLayout":"classic-double-column","customisation":{"metaTags":[{"name":"description","value":""},{"name":"title","value":""}],"appearance":{"default":"light","themes":[{"name":"dark","logo":null,"colors":{"top-bar":"212121","right-sidebar":"303030","highlight":"FF6C37"}},{"name":"light","logo":null,"colors":{"top-bar":"FFFFFF","right-sidebar":"303030","highlight":"FF6C37"}}]}},"version":"8.10.1","publishDate":"2026-05-04T20:39:16.000Z","activeVersionTag":"latest","documentationTheme":"light","metaTags":{"title":"","description":""},"logos":{"logoLight":null,"logoDark":null}},"statusCode":200},"environments":[],"user":{"authenticated":false,"permissions":{"publish":false}},"run":{"button":{"js":"https://run.pstmn.io/button.js","css":"https://run.pstmn.io/button.css"}},"web":"https://www.getpostman.com/","team":{"logo":"https://res.cloudinary.com/postman/image/upload/t_team_logo_pubdoc/v1/team/5460d1d406d49bc8c4cbce1c327a4f7a15a088ceec0a2097fac76a3b67c535f0","favicon":"https://wisecx.com/favicon.ico"},"isEnvFetchError":false,"languages":"[{\"key\":\"csharp\",\"label\":\"C#\",\"variant\":\"HttpClient\"},{\"key\":\"csharp\",\"label\":\"C#\",\"variant\":\"RestSharp\"},{\"key\":\"curl\",\"label\":\"cURL\",\"variant\":\"cURL\"},{\"key\":\"dart\",\"label\":\"Dart\",\"variant\":\"http\"},{\"key\":\"go\",\"label\":\"Go\",\"variant\":\"Native\"},{\"key\":\"http\",\"label\":\"HTTP\",\"variant\":\"HTTP\"},{\"key\":\"java\",\"label\":\"Java\",\"variant\":\"OkHttp\"},{\"key\":\"java\",\"label\":\"Java\",\"variant\":\"Unirest\"},{\"key\":\"javascript\",\"label\":\"JavaScript\",\"variant\":\"Fetch\"},{\"key\":\"javascript\",\"label\":\"JavaScript\",\"variant\":\"jQuery\"},{\"key\":\"javascript\",\"label\":\"JavaScript\",\"variant\":\"XHR\"},{\"key\":\"c\",\"label\":\"C\",\"variant\":\"libcurl\"},{\"key\":\"nodejs\",\"label\":\"NodeJs\",\"variant\":\"Axios\"},{\"key\":\"nodejs\",\"label\":\"NodeJs\",\"variant\":\"Native\"},{\"key\":\"nodejs\",\"label\":\"NodeJs\",\"variant\":\"Request\"},{\"key\":\"nodejs\",\"label\":\"NodeJs\",\"variant\":\"Unirest\"},{\"key\":\"objective-c\",\"label\":\"Objective-C\",\"variant\":\"NSURLSession\"},{\"key\":\"ocaml\",\"label\":\"OCaml\",\"variant\":\"Cohttp\"},{\"key\":\"php\",\"label\":\"PHP\",\"variant\":\"cURL\"},{\"key\":\"php\",\"label\":\"PHP\",\"variant\":\"Guzzle\"},{\"key\":\"php\",\"label\":\"PHP\",\"variant\":\"HTTP_Request2\"},{\"key\":\"php\",\"label\":\"PHP\",\"variant\":\"pecl_http\"},{\"key\":\"powershell\",\"label\":\"PowerShell\",\"variant\":\"RestMethod\"},{\"key\":\"python\",\"label\":\"Python\",\"variant\":\"http.client\"},{\"key\":\"python\",\"label\":\"Python\",\"variant\":\"Requests\"},{\"key\":\"r\",\"label\":\"R\",\"variant\":\"httr\"},{\"key\":\"r\",\"label\":\"R\",\"variant\":\"RCurl\"},{\"key\":\"ruby\",\"label\":\"Ruby\",\"variant\":\"Net::HTTP\"},{\"key\":\"shell\",\"label\":\"Shell\",\"variant\":\"Httpie\"},{\"key\":\"shell\",\"label\":\"Shell\",\"variant\":\"wget\"},{\"key\":\"swift\",\"label\":\"Swift\",\"variant\":\"URLSession\"}]","languageSettings":[{"key":"csharp","label":"C#","variant":"HttpClient"},{"key":"csharp","label":"C#","variant":"RestSharp"},{"key":"curl","label":"cURL","variant":"cURL"},{"key":"dart","label":"Dart","variant":"http"},{"key":"go","label":"Go","variant":"Native"},{"key":"http","label":"HTTP","variant":"HTTP"},{"key":"java","label":"Java","variant":"OkHttp"},{"key":"java","label":"Java","variant":"Unirest"},{"key":"javascript","label":"JavaScript","variant":"Fetch"},{"key":"javascript","label":"JavaScript","variant":"jQuery"},{"key":"javascript","label":"JavaScript","variant":"XHR"},{"key":"c","label":"C","variant":"libcurl"},{"key":"nodejs","label":"NodeJs","variant":"Axios"},{"key":"nodejs","label":"NodeJs","variant":"Native"},{"key":"nodejs","label":"NodeJs","variant":"Request"},{"key":"nodejs","label":"NodeJs","variant":"Unirest"},{"key":"objective-c","label":"Objective-C","variant":"NSURLSession"},{"key":"ocaml","label":"OCaml","variant":"Cohttp"},{"key":"php","label":"PHP","variant":"cURL"},{"key":"php","label":"PHP","variant":"Guzzle"},{"key":"php","label":"PHP","variant":"HTTP_Request2"},{"key":"php","label":"PHP","variant":"pecl_http"},{"key":"powershell","label":"PowerShell","variant":"RestMethod"},{"key":"python","label":"Python","variant":"http.client"},{"key":"python","label":"Python","variant":"Requests"},{"key":"r","label":"R","variant":"httr"},{"key":"r","label":"R","variant":"RCurl"},{"key":"ruby","label":"Ruby",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